Refund policy

Effective Date: October 2, 2026

Thank you for shopping at War Flavor, operated by War Flavor LLC. We take immense pride in our selected snacks, candies, and exotic treats. Because we specialize in food and perishable items, we maintain strict health, safety, and quality standards regarding returns.
Please review our policy details carefully before making a purchase.
1. Perishable Items & Final Sale Policy
Due to the perishable nature of food, beverages, and snack products, all snack and candy purchases are final sale. We cannot accept returns or exchanges on open or unopened food items due to health and safety regulations.
2. Damaged, Defective, or Incorrect Items
Your satisfaction is our primary goal. If your order arrives damaged, defective, or if you received the wrong flavor/product, please contact us immediately so we can correct the issue.
  • Reporting Window: You must report any product issues within 7 days of delivery.
  • Requirements: To evaluate your claim, please email us at info@warflavor.com with your order number, a brief description of the issue, and clear photo evidence of the damaged or incorrect items.
  • Resolution: Upon verification, we will gladly arrange for a replacement item to be shipped out or issue a full refund to your original payment method.
3. Non-Perishable Merchandise (If Applicable)
For any non-perishable store merchandise (such as apparel or accessories), we offer a 14-day return window from the date of delivery.
  • Condition: Items must be completely unused, unwashed, and in their original packaging with tags attached.
  • Shipping Costs: Customers are responsible for paying their own return shipping costs. Shipping fees from the original order are non-refundable.
4. Refunds Processing
Once an eligible refund is approved (e.g., for missing, incorrect, or verified damaged items), it will be automatically processed back to your original payment method. Please note that it can take 5 to 10 business days for your banking institution or credit card provider to officially post the refund back to your account.
5. Order Cancellations & Adjustments
Because we work quickly to process and ship out your snacks, the window for changes is small. If you need to change or cancel an order, please email our help desk within 2 hours of placing it. Once an order enters fulfillment or has been handed over to our shipping carriers, we cannot cancel or modify it.
Contact Us
For any questions regarding your online snack orders, tracking updates, or product issues, our digital help desk responds to email inquiries within 24 business hours:
  • Email Support: info@warflavor.com
  • Phone Support: (302) 364-0523
  • Support Hours: Monday through Friday, 9:00 AM – 10:00 PM (PST)
  • Official Corporate Address: 987 Amistad Pl, El Cajon, CA 92019, United States
    (Note: This is an online-only e-commerce store. Our physical address is strictly for corporate correspondence and cannot accommodate walk-in returns or customer support.)